§ How it works

From first call to your own system

Four steps. Here's what we need from you at each one, what you get, and how long it takes.

  1. Step 1: Tell us what you need

    We need from you

    • Your services and prices
    • Your team, and which branch each technician works at
    • How many branches you have
    • How you take bookings today: a book, WhatsApp, or software like Fresha

    We deliver

    • A quote: the build, any add-ons you want, and yearly hosting

    Typical timeline

    [TODO: e.g. quote within a day]

  2. Step 2: We build it with your branding

    We need from you

    • Your logo and colours
    • Text and photos for your about, services and contact pages
    • [TODO: what M-Pesa details you need from the client, e.g. till or paybill number]

    We deliver

    • Your website, with your branding
    • Online bookings: service, technician at that branch, and time
    • M-Pesa payment at booking
    • Your owner dashboard, with your services, prices and technicians loaded in
    • Analytics for site visits and bookings

    Typical timeline

    [TODO: e.g. 2–4 weeks]

  3. Step 3: We launch it on your own server

    We need from you

    • The web address you want, e.g. yoursalon.co.ke [TODO: who registers the domain, and in whose name?]

    We deliver

    • Your system live on your web address, with SSL
    • Uptime monitoring from day one
    • Nightly encrypted database backups, kept off the server
    • Your login to the owner dashboard

    Typical timeline

    [TODO: e.g. 1–2 days]

  4. Step 4: You own it and only pay yearly hosting

    We need from you

    • Yearly hosting, from KSh 17,000

    We deliver

    • Monitoring for downtime
    • A response within an hour, 5am to 8pm, every day
    • Bug fixes at no cost

    Typical timeline

    Every year, for as long as you use the system

What you own

Yours from day one

§ The system

Built for you, not rented

Your system is built for your business. You pay for the build once. There's no monthly fee per team member.

[TODO: confirm what “own” covers: do clients get the source code, and can they move it to another host?]

§ Your data

Your records stay yours

Your bookings, clients and payment records belong to your business. They're backed up every night, encrypted, and kept off the server.

[TODO: can clients download a full copy of their data, and in what format?]

§ Your branding

Your name on everything

Your name, logo and colours on your website, your booking page and your dashboard. Your clients see your salon, not ours.

After launch

What happens after launch

Hosting

From KSh 17,000 a year. It covers:

  • Server
  • SSL (the padlock in the browser)
  • Security updates
  • Uptime monitoring
  • Nightly encrypted database backups, kept off the server
  • Domain renewal
  • Bug fixes and support
Backups

Your database is backed up every night. Backups are encrypted and kept off your server, on Cloudflare R2, so a server problem doesn't take your records with it.

Support

Included while hosting is paid. We watch for your system going down, for example a Cloudflare outage or the app stopping. We respond within an hour, between 5am and 8pm, every day, and fix bugs at no cost.

Adding features later

Add-ons like extra branches, reminders or a point of sale have fixed, one-time prices. Anything new is quoted separately. See add-on prices

Get started

Tell us about your salon

How many branches, how many staff, and how you take bookings today. We'll tell you what your system would cost.

[TODO: if you have no clients yet, say so here: “We're taking on our first clients.”]